Litter-box help built around outdoor, no-entry service in Louisville, KY
FreshBox Exchange uses two litter boxes dedicated to your household: one in use and one clean, dry and filled backup in the sealed porch station. You can swap them when needed, and our route team refreshes the used box outdoors at your property. Two boxes. One household. Never shared.
What the outdoor service includes
- Two or three scheduled service visits per week
- Two household-dedicated FreshBox pans
- Fresh standard litter on eligible plans
- Outdoor empty, clean, disinfect-when-required, dry, refill and reset process
- No home entry required
- A clean backup box ready between visits
Why FreshBox is different
The core service is built around an outdoor station and your household’s own two-box rotation. The clean backup is available when you need it instead of waiting for the next route visit.
Need help lifting?
An Assisted Indoor Swap may be requested by older adults, customers with disabilities, or anyone unable to safely lift the box or litter. Authorized access, safety and pricing are confirmed before service.
Special litter?
Our standard litter is included on eligible plans. If your cat requires a specific brand or substrate, you supply it and we use yours.
FreshBox services available around Louisville
FreshBox Outdoor
Our flagship no-entry, two-box household rotation.
Assisted Indoor Swap
Approved inside assistance for customers who cannot safely lift the box or litter.
RobotCare
Deep cleaning for approved automatic litter-box systems.
FreshYard
Recurring dog-waste removal on qualifying neighborhood routes.
Frequently asked questions
Do I have to be home?
No for FreshBox Outdoor. The porch station allows route service without entering your home. Assisted Indoor Swap access is arranged separately.
Does my litter pan get mixed with another household?
No. Both assigned FreshBox pans stay with your household during active service.
How do I know if my address is on an active route?
Use the Get Started form. Enter your ZIP code and the site will confirm an active route or place the address into route-expansion review.