The FreshBox rotation
Recurring exchange plans use FreshBox equipment assigned to your household. A clean pan is ready at the porch station while other pans move through the household-specific rotation.
1
Swap
Bring the fresh pan inside and place the used pan in the station.
Bring the fresh pan inside and place the used pan in the station.
2
Collect
FreshBox services the station on your route day.
FreshBox services the station on your route day.
3
Clean + disinfect
Returned pans are cleaned, disinfected according to the approved process, fully dried and inspected.
Returned pans are cleaned, disinfected according to the approved process, fully dried and inspected.
4
Refill + return
The pan is refilled with the approved litter and returned into rotation.
The pan is refilled with the approved litter and returned into rotation.
No-entry by design
Porch Exchange is built for customers who do not want a service provider entering the home. Home-entry and customer-present evening plans are available for customers who prefer us to perform the swap.
Household-dedicated equipment
Exchange pans are identified and kept associated with the household during service.