Dirty Box Out.
Fresh Box In.
FreshBoxExchange keeps a clean, dedicated backup litter box ready at your outdoor porch station. Use one while the other stays clean, dry, filled and waiting. When a box needs service, leave it in the station and we handle the dirty work outside your home—no home entry required.
A clean-box routine built around
your porch.
Your FreshBox equipment stays assigned only to your household. One box is in use while a clean backup waits outside in your FreshBox station. We take care of the cleaning, sanitation, fresh litter and reset.
Use your clean backup
A clean, dry and freshly filled box is waiting in your weather-resistant FreshBox station whenever you need it.
Leave the dirty box out
Put the used litter box into your FreshBox station. There's no appointment to wait around for and no need for us to enter your home.
We reset the rotation
We service your dirty box outside, clean it, disinfect when required, allow it to dry completely, refill it and return it to the station as your next clean backup.
A Clean Box Is Always Ready
Eligible FreshBox outdoor memberships use two litter boxes dedicated only to your household. While one is being used by your cat, the other stays clean and ready in your FreshBox station.
Two Dedicated Boxes
Your FreshBox litter boxes stay with your household. They are never placed into another customer's rotation.
Fresh Backup Ready
Need a clean box before your regular service day? Bring in the clean backup and put the dirty box in your FreshBox station.
Need Us Sooner?
Request a Priority FreshBox Visit when you need us before your next regular route visit. Additional charges and route availability may apply.
Two boxes. One household. Never shared.
One company for the pet chores
you hate.
Start with FreshBox outdoor litter-box service and add automatic litter-box care or recurring dog-waste removal when you need it.
FreshBox Outdoor Service
Our flagship no-entry litter-box service with household-dedicated boxes, fresh standard litter and a clean backup always ready.
FreshBox Refresh
Our routine service removes used litter and visible debris, cleans the pan, completes the approved sanitation process, dries the box and adds fresh litter.
FreshBox Deep Wash
For boxes that need more than a routine Refresh, we use a contained outdoor washing process and capture the dirty wash and rinse water.
RobotCare
Cleaning and maintenance service for approved automatic litter-box systems.
FreshYard
Recurring dog-waste removal built around efficient neighborhood service routes.
Priority FreshBox Visit
Need your backup reset before your regular service? Request an additional FreshBox visit when route availability allows.
Simple FreshBox pricing.
Recurring outdoor litter-box service with dedicated household equipment, clean-backup rotation and standard FreshBox litter included on eligible plans.
- Two scheduled services each week
- Two dedicated household boxes
- Clean backup kept in your FreshBox station
- Standard litter included
- FreshBox Refresh service
- No home entry required
- Three scheduled services each week
- Two dedicated household boxes
- Clean backup kept in your FreshBox station
- Standard litter included
- FreshBox Refresh service
- Ideal for heavier-use households
Deep Wash, Priority Visits, specialty equipment and certain additional services may carry additional charges.
We take the dirty-box work out of your routine.
FreshBoxExchange is designed around efficient recurring outdoor service instead of waiting for random appointments or allowing technicians into your home.
Everything You Want to Know About FreshBoxExchange
FreshBoxExchange is a different way to handle litter-box care. Here's exactly how the system works and what happens to your cat's box.
How does FreshBoxExchange actually work?
Your household uses two dedicated litter boxes. One stays inside with your cat while a second clean, dry and freshly filled box waits in your outdoor FreshBox station. When you need a fresh box, simply swap them. We service the dirty box outside your home and reset it as your clean backup.
What if my cat already has a special litter box they prefer?
That's okay. If your current litter box is safe, serviceable and compatible with the FreshBox outdoor system, we can usually build your service around it. Some cats are very particular about box size, shape or style, and we don't want to disrupt something that already works. We may recommend a compatible second box so you can still have the FreshBox clean-backup system. Oversized, unusual or automatic boxes may require a different service setup or RobotCare.
Are my litter boxes ever shared with another household?
Never. Your FreshBox litter boxes stay assigned only to your household and are never placed into another customer's rotation. Two boxes. One household. Never shared.
Do you take my litter box somewhere else to clean it?
No. FreshBoxExchange is designed around outdoor, on-site service. Your litter boxes remain part of your household's FreshBox system rather than being mixed into a pool of boxes from different customers.
How do you clean and sanitize the litter box?
We first remove the used litter and visible debris and thoroughly clean the pan. We then use a professional veterinary-grade, EPA-registered disinfectant selected for animal-care environments and follow the manufacturer's required contact time. The box is allowed to dry completely before fresh litter is added and it is returned to your FreshBox station.
Do you wash the litter box with water every visit?
Usually not. Most routine visits use our FreshBox Refresh process. A full wet wash is reserved for boxes with stuck litter, dried residue, heavy buildup, persistent odor or other conditions that cannot be properly handled during the normal Refresh.
What is a FreshBox Deep Wash?
When routine cleaning isn't enough, we use our contained outdoor Deep Wash procedure. Solids are removed first, the box is washed and scrubbed inside a contained system, and dirty wash and rinse water are captured for proper handling. The box is then cleaned, disinfected as required, completely dried, refilled and returned to your FreshBox station.
Do you dump dirty wash water in my yard or driveway?
No. Our Deep Wash procedure is designed to capture dirty wash and rinse water instead of intentionally releasing it onto your driveway, lawn, street, gutter, storm drain or neighboring property.
What if my litter box is too damaged to clean properly?
Plastic litter boxes eventually wear out. Deep scratches, damage and aging plastic can hold odor and residue. If a box reaches the point where replacement makes more sense than repeated cleaning, we'll let you know and recommend replacing that dedicated household box.
Do I have to let anyone inside my home?
No. FreshBoxExchange Outdoor Service is specifically designed so our technician does not need to enter your home. Your outdoor FreshBox station serves as the service point.
What if my cat needs a fresh box before my regular service day?
That's one of the biggest benefits of FreshBoxExchange. Your clean backup is already waiting. Bring the clean box inside and place the dirty box in your FreshBox station. If you need us to reset the backup before your next regular route visit, you can request a Priority FreshBox Visit. Additional charges and route availability may apply.
Is fresh litter included?
Standard FreshBox litter is included with eligible plans. If your cat requires or strongly prefers a prescription, pellet, crystal, lightweight or other specialty litter, you may provide it and we'll use that litter for your household.
What happens to the dirty litter?
Used litter is sealed and handled according to your service setup and applicable local disposal requirements. Where appropriate, it may be placed into your designated outdoor trash container rather than being transported with waste from other households.
How do you prevent cross-contamination between homes?
This is a major part of the FreshBoxExchange system. Your litter boxes never enter another household's rotation. Gloves are changed between households, cleaning materials are controlled, shared equipment is handled according to our sanitation procedures, and your household's equipment remains identifiable throughout service.
Can you service automatic litter boxes?
Yes, through our RobotCare service for approved automatic litter-box systems. Because automatic systems require a different cleaning and maintenance process, service options may vary by brand and model.
Can I add dog-waste removal too?
Yes. FreshYard dog-waste removal can be added on qualifying routes, allowing you to combine cat and dog waste services with one company.
Your cat uses your boxes.
We service your boxes. Nobody else's boxes enter the rotation.
Ready to make litter-box care easier?
Keep a clean box ready for your cat without giving up your time to dumping, cleaning and resetting litter boxes. FreshBoxExchange handles the dirty part outside your home.
Get Started With FreshBox